FAQs

Q.

Can dogs ride on the train?

A.

Yes. The train will only be able to accommodate small/medium dogs, if sitting on the lap of the owner. The dog must be leashed and be in full control of an Adult passenger at all times. Dogs travel FREE.

Q.

Do you cater for birthday party’s?

A.

Yes. Little Red Train is very popular with all ages and is the perfect addition to a birthday party. If your planning your party to be held at Wilson Botanic Park you can purchase a prepaid 'gift card' at the normal rate of $5 per person. You can hand these to your guests entitling them to 1 x train ride per gift card. These can be simply purchased from the train driver on the day.  Your guests can line up and board the train anytime during normal trading hours (the vouchers also have no expiry date). The train can seat up to 16 passengers at a time. No bookings are required or taken as the gift cards are always available. This option is very cost effective as private train hire starts at a minimum of $660.

Q.

Do you welcome companion cards?

A.

Yes. Companion cards are very welcome, this allows the carer to ride alongside their companion at no charge. Please inform the Little Red Train staff if you also require assistance in boarding or exiting the train.

Q.

What type of train is it?

A.

The train is different from a regular train as this one doesn't run on tracks! It is a trackless train custom built in Australia. The train is built on a Toyota aircraft tug providing superior towing capabilities.

Q.

How many seats does the train have?

A.

The Train can seat up to 16 passengers per trip.

Q.

How often does the train depart?

A.

The train departs approximately every 15 minutes between 10:00am and 4:00pm just inside the grounds of Wilson botanic park. No bookings are required or taken.

Q.

Do you offer group discounts?

A.

Sorry, we do not. Due to our limited capacity and already low ticket price we are unable to offer group discounts. 

Q.

Do you sell gift vouchers?

A.

Yes. Gift vouchers make a great present for all ages. You can purchase a gift voucher in person from your friendly train driver or instantly purchase online here.

Q.

Can I get to Wilson Botanic Park via public transport?

A.

Yes. The closest train station to the Park is Berwick Railway Station, which is on the Pakenham train line. The Park is approximately 2km from Berwick Railway Station and you can choose one of the following options to travel to the Park:

Bicycle (10 mins) or Walking (30 mins) - Travel north down Gloucester Avenue until you reach Princes Highway. Turn left (head west) onto Princes Highway. Once on princes Highway, there is an off-road bicycle and walking track.

The approximate cost for a taxi is between $7 -$10 one way, contact Dandenong Taxis on 97912111

From Berwick Railway Station - take the route 828 bus and get off at stop 3695

From Pakenham or Fountain Gate -  take the route 926 bus and get off at stop 3695

Q.

Is the train wheelchair accessible?

A.

No. Due to the limited space and design of the train a wheelchair will not be able to board. The Little Red Train staff may be able to offer limited assistance in loading/unloading of the passenger(s) if required.

Q.

Where are the toilets located?

A.

Public toilets are located at the information centre as you enter Wilson Botanic park. Additionally you will find some next to the multi-purpose room. 

Q.

Do I have to pay an entry fee?

A.

No. Entering the Wilson Botanic Park grounds are completely FREE. The all day on-site car parking is also FREE. Little Red Train is an optional activity and you only have to pay if you ride. Spectators may watch at no charge.

Q.

Can I buy a coffee?

A.

Yes. Barista made coffee is available from the information centre. BBQ facilities are available making for a fantastic family picnic.

Q.

How long will the train ride take?

A.

The train ride will take about 12 minutes to complete the circuit. You will travel about 1.6km around the beautiful Wilson Botanic Park lakes and grounds. The ride will finish back at the starting point.

Q.

What will I see on the journey?

A.

The journey travels throughout the picture perfect Wilson Botanic parkland setting. You will travel past the 2 large lakes, past bassalt rock face,  seeing all the well maintained trees and gardens along the way, before returning back to the starting point. There are no stops along the way.

Q.

Can I make a booking?

A.

No. We do not take bookings for public rides. Passengers are boarded on a first come, first serve basis. Allowing bookings will significantly increase the ticket price and reduce the efficiency of operations. Plus, we like to be available to the public at all times. Private hire may be possible with prices starting at $660 for a 3 hour hire.

Q.

Is the train just for little kids?

A.

No. The train is a family friendly ride. Mum and Dad will enjoy their on board experience just as much as the kids. The scenery is absolutely stunning and is appreciated by all.

Q.

Do you operate when it is raining?

A.

Yes. However during heavy downpours we may stop operating until the rain eases up. The train is fitted with a waterproof canopy overhead providing a degree of rain protection for the passengers. No refunds are issued in the event of rain. Note: On days of continuous rain, Little Red Train may close early. 

Q.

How much does a fare cost?

A.

All fares are $5 per person, per ride (everyone pays kids prices). Toddlers under 3 ride for FREE.

Q.

How can I avoid the queues?

A.

The least busy days are generally on the Friday (excluding school & public holidays). The weekends, school holiday periods and public holidays are our busiest days.  The quietest times are generally in the morning from 10:00am - 11:30am. As the train departs frequently, the queues are generally pretty short at most times anyway.

Q.

Can I take my pram on the train?

A.

Maybe. The train has very limited storage space on board and other paying passengers have priority. We recommend organising to have your pram minded by a friend. If the train has sufficient unoccupied space our Staff will decide if we can accommodate your pram. Prams will travel FREE of charge. The Little Red Train staff will not mind your belongings for you. Another option is to leave your pram at the 'station' at your own risk (please remove any valuables first).

Q.

How fast does the train go?

A.

The train travels at about 8 km/h. This is a very leisurely pace and will allow you to have a good look at the scenery on the way.

Q.

Is Little Red Train owned and operated by Wilson Botanic Park?

A.

No. Little Red Train is owned and operated independently of Wilson Botanic Park and the City of Casey. We have a fantastic working relationship and share the same values regarding delivering a fantastic customer experience. Customers will enjoy a seamless transition between these two excellent tourism attractions.